Privacy Policy

This privacy policy sets out how Camera Exchange Store Ltd uses and protects any information that you give Camera Exchange Store Ltd when you use this website.

Who We Are

We are Camera Exchange Store Ltd, an English company.

Our registered address 447 High Road, London, N12 0AF and our company number is 07836257.

Camera Exchange Store Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Here at Camera Exchange Store Ltd we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

Camera Exchange Store Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23 May 2018.

What We Collect

We may collect the following information:

  • Name and address
  • Contact information including email address, telephone numbers
  • Account information, like your username, password, and other identifiers or credentials you use to access our website
  • Register or use our Online Services
  • Submit information when you’re providing feedback
  • Use interactive features of our Online Services
  • Payment details bank sort and account number or Paypal for payment purposes only
  • Demographic information such as postcode, preferences and interests

What We Do With The Information We Gather

We require this information to process your orders and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • Improve the content and appearance of the Website
  • We may periodically send promotional emails about our new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We Do Not Use Cookies

We only use traffic log to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, this will help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. This will in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling You Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

    We won't send you marketing messages if you tell us not to.
  • You can click onto the "unsubscribe" link in any communication that we send to you by email which will automatically unsubscribe you from that type of communication.

We will not sell, share, distribute or lease your personal information to third parties as required by law. We may use your personal information to send you promotional information about us and our products which we think you may find interesting if you tell us that you wish this to happen.

We do not retain personal information in an identifiable format for longer than is necessary.

You have the right to request what personal information we hold about you.

Please note that we may be required by law to retain certain information.

You may request details of personal information which we hold about you under the Data Protection Act 1998 to be removed without any given reasons by contacting us at:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to at the above address or emailing us as soon as possible,. We will promptly correct any information found to be incorrect.

Right to complain

You have the right to lodge a complaint with the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.